{"id":2008,"date":"2025-07-12T17:44:14","date_gmt":"2025-07-12T15:44:14","guid":{"rendered":"https:\/\/florijnshipspares.com\/?page_id=2008"},"modified":"2026-05-27T20:23:53","modified_gmt":"2026-05-27T18:23:53","slug":"veelgestelde-vragen","status":"publish","type":"page","link":"https:\/\/florijnshipspares.com\/nl\/veelgestelde-vragen\/","title":{"rendered":"Veelgestelde vragen"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1394523032\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large\" style=\"max-width:98%\" id=\"row-1858606659\">\n\n\t<div id=\"col-461082571\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n  <div class=\"banner has-hover banner-fs has-parallax\" id=\"banner-1395755287\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" data-parallax=\"-4\" data-parallax-container=\".banner\" data-parallax-background>\n            <img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/florijnshipspares.com\/wp-content\/uploads\/2026\/05\/Frequently-asked-question.jpg\" class=\"bg attachment-original size-original\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n   <div id=\"text-box-862073150\" class=\"text-box banner-layer x95 md-x95 lg-x95 y95 md-y95 lg-y95 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\t<div id=\"text-483938083\" class=\"text\">\n\t\t\n<h2><strong>Veelgestelde <br \/>vragen<\/strong><\/h2>\n\t\t\n<style>\n#text-483938083 {\n  font-size: 0.85rem;\n  text-align: right;\n  color: rgba(255, 255, 255, 0.9);\n}\n#text-483938083 > * {\n  color: rgba(255, 255, 255, 0.9);\n}\n@media (min-width:550px) {\n  #text-483938083 {\n    font-size: 1.3rem;\n  }\n}\n@media (min-width:850px) {\n  #text-483938083 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-862073150 {\n  width: 80%;\n}\n#text-box-862073150 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-862073150 {\n    width: 46%;\n  }\n}\n<\/style>\n    <\/div>\n \n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1395755287 {\n  padding-top: 200px;\n}\n#banner-1395755287 .banner-bg img {\n  object-position: 68% 45%;\n}\n@media (min-width:550px) {\n  #banner-1395755287 {\n    padding-top: 250px;\n  }\n}\n@media (min-width:850px) {\n  #banner-1395755287 {\n    padding-top: 600px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1394523032 {\n  padding-top: 20px;\n  padding-bottom: 20px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_491739707\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-500750074\">\n\n\t<div id=\"col-1472079530\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2149273931\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Algemeen<\/span><\/p>\n\t\t\n<style>\n#text-2149273931 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-2149273931 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1992353329\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3190165758\" class=\"text\">\n\t\t\n<h2>Hebben jullie een showroom of fysieke winkel?<\/h2>\n<p>Wij hebben geen showroom of fysieke winkel. Mocht u langs willen komen voor een zakelijk gesprek of een speciale bestelling, dan nodigen wij u graag uit bij ons op kantoor, of in een nabijgelegen horecagelegenheid. Heeft u liever dat onze comercieel directeur bij u langskomt op locatie, dat is geen enkel probleem!<\/p>\n\t\t\n<style>\n#text-3190165758 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1992353329 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-1992353329 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-1992353329 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-25254221\">\n\n\t<div id=\"col-1465565230\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1179736503\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Bestellen<\/span><\/p>\n\t\t\n<style>\n#text-1179736503 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-1179736503 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1905471243\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3418799317\" class=\"text\">\n\t\t\n<h2>Kan ik als particulier hier ook bestellen?<\/h2>\n<p>Ja, als particulier kunt u alles bestellen wat een zakelijke klant ook kan.<\/p>\n<h2>Kan ik mijn bestelling nog annuleren?<\/h2>\n<p>Als particulier kunt u de bestelling annuleren, zolang wij deze nog niet hebben ingepakt. Zakelijke klanten kunnen hun bestelling annuleren zolang deze nog niet besteld is bij de fabrikant.<br \/><span style=\"font-size: 80%;\">* Opmaat gemaakte artikelen voor zowel particulier als zakelijke klant, kunnen niet geannuleerd worden.<\/span><\/p>\n\t\t\n<style>\n#text-3418799317 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1905471243 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-1905471243 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-1905471243 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-2083169921\">\n\n\t<div id=\"col-561721959\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1659063337\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Betalen en Terugbetalen<\/p>\n<p><\/span><\/p>\n\t\t\n<style>\n#text-1659063337 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-1659063337 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-256250236\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-4054431278\" class=\"text\">\n\t\t\n<h2>Kan ik ook als particulier op rekening betalen?<\/h2>\n<p>Op rekening betalen als particulier is niet mogelijk. Zakelijke klanten kunnen op factuur betalen met 30 dagen termijn, waarbij de eerste 3 betalingen voor een nieuwe klant vooraf zijn.<\/p>\n<h2>Wanneer krijg ik mijn geld terug?<\/h2>\n<p>Binnen 14 dagen na ontvangst van het retour, krijgt u het geld op dezelfde manier terugbetaald als dat wij het van u ontvangen hebben.<\/p>\n\t\t\n<style>\n#text-4054431278 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-256250236 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-256250236 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-256250236 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-1433500035\">\n\n\t<div id=\"col-1846604950\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3842767061\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Retour<\/p>\n<p><\/span><\/p>\n\t\t\n<style>\n#text-3842767061 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-3842767061 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-553586836\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-706706770\" class=\"text\">\n\t\t\n<h2>Hoe kan ik mijn bestelling terugsturen?<\/h2>\n<p>Particulieren kunnen hun bestelling eenvoudig terugsturen, door deze aan te melden via de webshop en het meegeleverde retourlabel te gebruiken. Doe dit wel binnen 14 dagen na ontvangst.<br \/>Zakelijke klanten kunnen in uitzonderlijke gevallen hun pakket retour sturen na overleg.<\/p>\n\t\t\n<style>\n#text-706706770 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-553586836 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-553586836 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-553586836 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-1255583154\">\n\n\t<div id=\"col-325168102\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3075627284\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Verzending<\/p>\n<p><\/span><\/p>\n\t\t\n<style>\n#text-3075627284 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-3075627284 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1095270154\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2564538383\" class=\"text\">\n\t\t\n<h2>Kan mijn bestelling ook buiten Nederland verzonden worden?<\/h2>\n<p>Uw bestelling kan over de hele wereld worden verzonden, zolang u een adres opgeeft en of persoon voor wie het bestemd is.<\/p>\n<h2>Wat is de leveringstermijn?<\/h2>\n<p>De leveringstermijn is afhankelijk van de bestemming, omvang van uw pakket en in geval van buitensporige grote of zware pakketten, welke keuze van vervoer er wordt gekozen.<\/p>\n\t\t\n<style>\n#text-2564538383 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1095270154 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-1095270154 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-1095270154 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n<div class=\"row row-large align-equal\" style=\"max-width:98%\" id=\"row-633385366\">\n\n\t<div id=\"col-672053667\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-3830818283\" class=\"text\">\n\t\t\n<p class=\"titel-met-lijn\"><span style=\"font-size: 110%;\">Garantie<\/p>\n<p><\/span><\/p>\n\t\t\n<style>\n#text-3830818283 {\n  font-size: 1.2rem;\n  color: #bc8e43;\n}\n#text-3830818283 > * {\n  color: #bc8e43;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-356342432\" class=\"col medium-12 small-12 large-12\"  data-animate=\"fadeInUp\">\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-1368869708\" class=\"text\">\n\t\t\n<h2>Hoe lang heb ik garantie op mijn aankoop?<\/h2>\n<p>De garantietermijn is over het algemeen 12 maanden, maar dit kan per fabrikant verschillen.<br \/>Mocht u een garantiegeval hebben, twijfel dan niet en e-mail of bel ons en wij gaan meteen kijken wat we voor u kunnen betekenen.<\/p>\n\t\t\n<style>\n#text-1368869708 {\n  font-size: 1.4rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-356342432 > .col-inner {\n  padding: 0% 0px 5% 0px;\n}\n@media (min-width:550px) {\n  #col-356342432 > .col-inner {\n    padding: 0% 5% 0% 5%;\n  }\n}\n@media (min-width:850px) {\n  #col-356342432 > .col-inner {\n    padding: 5% 10% 5% 10%;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_491739707 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2008","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/pages\/2008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/comments?post=2008"}],"version-history":[{"count":5,"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/pages\/2008\/revisions"}],"predecessor-version":[{"id":11151,"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/pages\/2008\/revisions\/11151"}],"wp:attachment":[{"href":"https:\/\/florijnshipspares.com\/nl\/wp-json\/wp\/v2\/media?parent=2008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}